• IT Project Manager/Administrator (2 - 4 years of experience)

    Requisition ID
    # of Openings
    Information Technology
  • Overview

    The IT Project Manager is a key member of the Information Technology team and responsible for the overall planning, management, daily execution and completion of IT projects on a wide variety of business units and programs. Works with senior leadership and customers to develop project scope, scale and to define project deliverables and ensure quality of projects. Uses project management skills to manage and execute projects, identify resource requirements and meet training needs. Documents opportunities to integrate systems in order to fulfill project requirements and ensures effective communications and relationships between customers and project team members are maintained.



    • Works with appropriate internal team members and customers to identify and coordinate IT systems, equipment and services add, moves and changes.
    • Works with appropriate leadership and customers to develop project scope, scale and project plans that include an analysis of benefit, cost, work schedule and any related risks.
    • Executes and monitors project work to ensure that progress is within expected guidelines and is completed on time and within budget.
    • Defines the responsibilities of parties involved in the project including customers, management, IT management, project team, vendors and others affected by the project.
    • Identifies, tracks, monitors and communicates project-related issues, scope changes, variances and contingencies that may arise during the implementation of IT projects. Facilitates amicable solutions with the appropriate customer(s) and senior leadership.
    • Manages key relationships with vendors to ensure accountability with regard to cost control, timeliness of delivery of product and services.
    • Employs and utilizes LEAN, Six Sigma principles and best practices to ensure projects deliver increased productivity and reduced costs.
    • Negotiates, purchases and controls assets, equipment, product licensing
    • Maintain confidentiality of all applicant, client, and company proprietary information.
    • Represent Service Desk in Change Advisory Board.
    • Performing miscellaneous duties as assigned.





    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 



    Bachelor’s Degree from an accredited college or university with a major in Computer Science, Geographic Information Systems, Information Systems, Business Administration,

    Public Administration, Planning, Engineering or closely related field required. A minimum of three years related experience; or equivalent combination of training and experience required.


    Six Sigma Green Belt certification required.


    • Must demonstrate assertiveness, confidence and maintain a positive and professional demeanor.
    • Knowledge of IT Terminology and IT Security Terminology
    • Ability to follow instructions and respond to upper managements’ directions accurately.
    • Uses good judgment and includes the appropriate people in the decision-making process.
    • Advanced computer troubleshooting, analysis, critical thinking and problem solving skills.
    • Considerable knowledge of and ability to utilize current word processing, spreadsheet, database, e-mail and Internet software.
    • Considerable writing proficiency and visual design skills
    • Must demonstrate strong research abilities and attention to detail.
    • Considerable ability to establish and maintain effective working relationships with other Information Technology department employees and customer representatives.
    • Ability to give clear and consistent instructions to team members, vendors and customers and/or present ideas in user-friendly language to non-technical staff and customers.
    • Analyzes problems involving multiple interrelated causes. Where necessary, gathers information and applies complex concepts or methods to generate an effective solution.
    • Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met.
    • Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed.
    • Must be able to work independently, prioritize work activities and use time efficiently.
    • Must be able to take independent actions and calculated risks when needed.
    • Must be able to maintain confidentiality.
    • Must be able to demonstrate and promote a positive team -oriented environment.
    • Must be able to stay focused and concentrate under normal or heavy distractions.
    • Must be able to work well under pressure and or stressful conditions.
    • Must possess the ability to manage change, delays, or unexpected events appropriately.
    • Ability to develop and manage a mutually agreed upon annual budget for projects.Ability to travel 2-4 times per year to remote office locations in the United States and Canada
    • Maintains travel receipts and processes timely and accurate expense reports.
    • Demonstrates reliability and abides and enforces all company policies.
    • Must maintain a professional and clean appearance at all times consistent with company standards.


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