Educational and/or Requirements
- High School Diploma or equivalent required
- Prior work experience in a legal services environment, insurance claims office, or Customer Service/Sales. Familiarity with med-legal terminology and HIPAA requirements.
Skills and Abilities
- Good understanding of the organization’s goals and objectives.
- Proficiency at typing; preferred level of at least 45 wpm.
- Ability to absorb new ideas and concepts quickly.
- Good analytical and problem-solving abilities.
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- Excellent telephone etiquette, written, interpersonal and organizational skills.
- Bi-lingual English-Spanish a plus.