• Medical File Coordinator

    Requisition ID
    2018-3091
    # of Openings
    1
    Category
    General and Administration
    Location
    US-CA-Oakland
  • Overview

    The Assistant File Coordinator is responsible for processing incoming mail & distributing to the appropriate File Coordinator, retrieving Rated Ages, entering data for claim specific information, communicating with clients as needed, distributing reports to clients as needed and assisting with billing.

    Responsibilities

    ESSENTIAL DUTIES AND RESPONSIBILITIES TO PERFORM THIS JOB SUCCESSFULLY INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

    • Dropping rated ages in files.
    • Assist the File Coordinators with mailing out hard copies of the invoices and reports when needed.
    • Appropriately document the operating system (Galileo) with all notes and emails pertaining to the file.
    • Process incoming parcel mail for the File Coordination department.
    • Upload files into Caseworks for all MedInsights files.
    • Transfer files from the prior operating system (ProLaw) to the current operating system (Galileo).
    • Abide by all rules of the company such as safety, confidentiality and organizational directives.
    • Maintains confidentiality of all personal and financial information at all times and in accordance with HIPAA regulations.
    • Perform other duties as assigned by the Lead File Coordinator, Supervisor and/or Manager.

    Qualifications

    EDUCATION AND/OR EXPERIENCE

    High school diploma or equivalent required; college education preferred.  1-3 years’ experience in an administrative support position preferred.  Insurance industry or experience in related field preferred.

     

    QUALIFICATIONS 

    • 1-3 years of administrative support experience preferred.
    • Knowledgeable with business terminology, administration, mathematics and time management.
    • Must be able to adequately operate a general computer, fax, copier, scanner and telephone.
    • Must have a moderate level of proficiency with Microsoft Word, Excel, Outlook, Adobe Acrobat and the Internet.
    • Must possess excellent skills in English usage, grammar, punctuation and style.
    • Ability to demonstrate strong customer service skills.
    • Must demonstrate exceptional communication skills by listening effectively and asking questions where clarification is needed.
    • Ability to follow instructions and respond to managements’ directions
    • Demonstrates accuracy and Looks for ways to improve and promote quality and monitors own work to ensure quality is met.
    • Must be able to demonstrate and promote a positive team -oriented
    • Must possess the ability to manage change, delays, or unexpected events appropriately.
    • Ability to concentrate and multitask in a fast packed and changing work environment.
    • Demonstrates reliability and abides by the company attendance
    • Must maintain a professional and clean appearance at all times consistent with company standards.
    • Ability to read, analyze and interpret common correspondence, medical records, various reporting records, and/or related case documents.
    • Ability to write clearly and informatively to all required audiences and edit own work for appropriate spelling and grammar.
    • Ability to respond appropriately and professionally to all inquiries or complaints from customers, regulatory agencies, upper management and/or members of the business community.

    Options

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed