The Application Support Specialist is an active member of the Information Systems team, working closely with members from every department to ensure all staff and clients are experiencing positive results with our software and related systems. This position works as a liaison between the Service Desk, Programming Team, Customers, and Employees to effectively troubleshoot, investigate and resolve complex technical issues in the most efficient way possible.
ESSENTIAL DUTIES AND RESPONSIBILITIES TO PERFORM THIS JOB SUCCESSFULLY INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:
EDUCATION AND/OR EXPERIENCE
Bachelor degree in a relevant field. A minimum of five years related experience in application support; or equivalent combination of education and experience required. Extensive knowledge in an MS Windows platform required. Insurance industry experience preferred.