National Account Manager

The National Account Manager is responsible for the implementation and roll out of all national sales programs.  This position is well versed in the company’s products and services, maintains awareness regarding industry standards and client expectations, utilizes time efficiently and travels on an as needed basis. The National Account Manager thoroughly understands the daily operations in order to articulate best practices, procedures, and guidelines and demonstrates superior customer service and strives to meet and exceed company’s revenue objectives.   

ESSENTIAL DUTIES AND RESPONSIBILITIES TO PERFORM THIS JOB SUCCESSFULLY INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Sets up new national program sale accounts with all levels of our company and puts together project plans that coincide with our standard operating procedures.
• Clearly understands and articulates all of our products and services.
• Manages successful relationships with assigned group of national accounts.
• Coordinates efforts with National Sales Executive(s) and/or Senior Management and other account managers at the local and regional level.
• Identify any problems with assigned accounts and facilitate timely solutions.
• Maintains client relationships at a National level by coordinating services and customer service. Shares information with other staff to improve and maximize customer satisfaction.
• Attends all sales and/or marketing meetings as directed.
• Continuously analyzes the market and competition and identifies external threats and opportunities; Adapts sales strategy to changing conditions.
• Provides weekly, monthly and or quarterly updates as directed.
• Performs additional professional responsibilities as assigned by Senior Management.

EDUCATION AND/OR EXPERIENCE

• Bachelor degree in business, marketing or sales; or five years related experience in outside sales; or equivalent combination of education and experience.
• A minimum of 2 years prior sales experience required. Strong knowledge of claims management relative to Workers' Compensation or Liability preferred.

QUALIFICATIONS 

• Minimum of 2 years prior sales experience required.
• Sales process methodology and ability to articulate comprehensive product knowledge.
• Exercises sound judgment and strong decision making.
• Uses intuition and experience to effectively market the company’s services.
• Ability to develop and deliver compelling presentations.
• Demonstrates the ability to problem solve and develop alternative solutions when dealing with client issues or emotional topics.
• Ability to manage all financial resources and stay within assigned budgets.
• Proven to meet deadlines as required and be results driven.
• Ability to follow instructions and respond to upper managements’ directions accurately
• Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met.
• Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed.
• Must be able to work independently, prioritize work activities and use time efficiently.
• Must be able to maintain confidentiality.
• Must be able to demonstrate team behavior and willing to promote a positive team -oriented environment.
• Must be able to stay focused and concentrate under normal or heavy distractions.
• Must be able to work well under pressure and or stressful conditions.
• Must possess the ability to manage change, delays, or unexpected events appropriately.
• Demonstrates reliability and abides by the company attendance policy.
• Must maintain a professional and clean appearance at all times consistent with company standards.

WHO WE ARE

ExamWorks is a leading provider of innovative healthcare services including independent medical examinations, peer reviews, bill reviews, Medicare compliance, case management, record retrieval, document management and related services. Our clients include property and casualty insurance carriers, law firms, third-party claim administrators and government agencies that use independent services to confirm the veracity of claims by sick or injured individuals under automotive, disability, liability and workers' compensation insurance coverages.

ExamWorks, LLC is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or any other status protected under local, state or federal laws.

Equal Opportunity Employer - Minorities/Females/Disabled/Veterans

ExamWorks offers a fast-paced team atmosphere with competitive benefits (medical, vision, dental), paid time off, and 401k.

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